Effective Date: 1st July 2026
PlanetOne International Education FZ-LLC, operating as an approved Pearson centre in the United Arab Emirates, manages the websites www.pearson.poie.ae and pearson.poie.ae ("Website", "Service", "we", "our", or "us").
We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
When you interact with our website or contact us, we may collect personal information including:
We may collect this information when you:
In addition, we automatically collect certain technical information when you visit our website, including:
This information helps us improve our website and enhance your browsing experience.
We use the information we collect to:
We only use your information for legitimate educational, administrative, and communication purposes.
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.
These technologies may collect information about your browsing behaviour and help us:
Our website may use services including:
You may disable cookies through your browser settings. However, doing so may affect certain features of the website.
To support our operations, we may use trusted third party service providers, including Customer Relationship Management (CRM) platforms and marketing service providers.
These providers may process information on our behalf solely for purposes related to providing our services. They are required to maintain the confidentiality and security of your information.
We take reasonable administrative, technical, and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information using commercially acceptable methods, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
We retain your personal information only for as long as necessary to:
When your information is no longer required, it is securely deleted or anonymised where appropriate.
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review their respective privacy policies before providing any personal information.
You may contact us at any time to:
We will make reasonable efforts to respond to your request promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be published on this page along with the revised effective date. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your information, please contact us.